Frequently Asked Questions
Everything you need to know about your Mambobaby shopping experience.
What is the typical shipping timeframe for my order?
We process orders within 1-2 business days. Standard shipping usually takes 5-10 business days depending on your location, and you will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy for baby apparel and accessories?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. For hygiene reasons, certain items like swimwear and pacifiers must be in their original sealed packaging to qualify for a refund.
How do I know which size to choose for my baby?
Each product page features a detailed size guide based on weight and height measurements. Since baby sizes can vary by brand, we recommend choosing a size based on your child's current measurements rather than age alone.
Are the materials used in Mambobaby products safe for sensitive skin?
Absolutely. We prioritize high-quality, non-toxic, and hypoallergenic fabrics such as organic cotton and OEKO-TEX certified materials to ensure the utmost comfort and safety for your baby's delicate skin.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination country and the weight of the order.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are processed through a secure, encrypted payment gateway to protect your financial information.